Fiumicino QPass: reserve your security check time slot

Fiumicino QPass is the free Aeroporti di Roma service that allows passengers departing from Rome Fiumicino Airport to book an appointment for security checks. By choosing an available time slot before the flight, passengers can access a dedicated entrance and queue at the airport security checkpoint.

The service is available at Terminal 1 and Terminal 3 and does not require account creation, registration or a subscription. After completing the booking, passengers receive a confirmation e-mail with the terminal, appointment time and QR Code linked to the reservation.

For travellers looking for priority security options at Rome Fiumicino, QPass offers a practical way to plan access to the security area in advance and make the departure experience more organised.

Index

• How does QPass work at Rome Fiumicino Airport?

• When should passengers book QPass?

• Is QPass free?

• Where is QPass available at Fiumicino Airport?

• What is the difference between QPass and Fast Track?

• Can QPass be used by families and groups?

• How do I use QPass?

• With the QPass, will there be a dedicated security line for booked passengers?

• Can the QPass service be used for any flight?

• How far in advance can I book an appointment with QPass?

• I'm trying to book with QPass but I don't see my flight, why is that?

• What do I do if the available QPass times have run out?

• I have completed the QPass booking but have not received the e-mail, what should I do?

• Do I have to print the QR Code or can I display it on my device?

• Do I have to show my ID or ticket/travel pass to enter?

• What happens if I arrive at QPass at a different time than my appointment?

• If I go through security with QPass and then need to leave, how do I get back in?

• How is my personal data handled?

• I want to use QPass but the appointment times I want are not available, what should I do?

• I have arrived at the airport but I haven’t pre-booked the QPass service, can I still use QPass?

• How can I provide feedback on the QPass service?

How does QPass work at Rome Fiumicino Airport?

To use QPass at Rome airport, passengers need to access the dedicated booking page and enter the requested information: departure date, destination airport, airline, flight number, number of passengers, passenger names and e-mail address.

Once the security booking for Fiumicino Airport has been completed, the confirmation e-mail includes the appointment details and a QR Code. The QR Code can be shown directly from a mobile device or printed, provided that it is clearly readable and scannable.

At the QPass entrance, passengers must have their boarding pass or travel document available to access the security check area. The QR Code may be used by security staff to verify the reservation if needed.

When should passengers book QPass?

Passengers can use QPass starting from 7 days before their flight. The available appointment times are based on the opening times of check-in and boarding for each flight and on the operating hours of the service.

In general, time slots are made available from 3 and a half hours up to 60 minutes before departure for Schengen flights, and up to 75 minutes before departure for Extra-Schengen flights.

It is advisable to book as early as possible in order to have a wider choice of available times. Passengers who arrive at the airport without a previous booking can still try to reserve an airport security time slot online, provided that compatible appointments are still available for their flight.

Is QPass free?

QPass is a free service. A free QPass booking allows passengers to access a dedicated entrance and queue at the security checkpoint, at the appointment time selected during the reservation process.

The service is designed for passengers who want to organise access to security checks in advance, without purchasing an additional premium service. QPass does not replace the security check itself and does not provide a dedicated security screening lane.

Where is QPass available at Fiumicino Airport?

QPass is currently available at the security checkpoints of Terminal 1 and Terminal 3 at Rome Fiumicino Airport. The service operates at Terminal 1 from 5:00 to 20:00 and at Terminal 3 East from 3:00 to 23:00.

The dedicated QPass entrances can be found by following the signs inside the terminal. Passengers can also ask for assistance at the information desks located in the check-in halls.

Can the QPass service be used for any flight?

At the moment, the service is in a trial phase and is not available for flights to the USA and Israel.

What is the difference between QPass and Fast Track?

QPass and Fast Track are two different services. QPass is free and can only be used with an advance reservation for a specific time slot. It provides access to a dedicated entrance and queue for passengers who have booked.

Fast Track, on the other hand, is a paid service that allows passengers to use a dedicated entrance, queue and security screening lane without making a prior time slot reservation.

For this reason, QPass should not be confused with a fast lane for FCO security checks, as it does not include a dedicated screening lane. It is a free reservation service for organised access to security checks. For passengers searching for priority security options at Rome Fiumicino, it is important to distinguish between QPass and Fast Track: QPass is a free time slot reservation service, while Fast Track provides paid priority access to security checks.

Can QPass be used by families and groups?

QPass can also be used by passengers travelling together. The system allows one appointment to be booked for a group of up to 10 people, by entering the names of all passengers included in the reservation.

The booking can be modified or cancelled through the link included in the confirmation e-mail. As a general rule, the time slot can be used up to 15 minutes before and up to 15 minutes after the booked time. If passengers cannot respect this time window, they should modify the appointment or make a new booking, subject to availability.

By using QPass, families, groups and individual travellers can plan one of the key steps before boarding and access the security check area at Rome Fiumicino Airport with a clearer schedule.

How do I use QPass?

Using the service is very straightforward. You can book a slot from home or at the airport by visiting the link provided. There, you will enter your flight details, the number of passengers, their names and your email address. No registration or account is required. After completing the booking, you will receive a QR Code and a confirmation email with all the information about your terminal and booking time. Keep this information and show it to security staff if requested.

With the QPass, will there be a dedicated security line for booked passengers?

No, the QPass service provides free access to a dedicated entrance and route for booked passengers, but does not offer a dedicated security line; unlike the Fast Track service, which is a paid service.

Can the QPass service be used for any flight?

At the moment, the QPass service is being tested and has not yet been extended to flights to the USA and Israel.

How far in advance can I book an appointment with QPass?

QPass can be used from 7 days before your flight.

I'm trying to book with QPass but I don't see my flight, why is that?

Make sure you fill in the date, airline and flight number successfully. If you still can't find it, it is likely that the flight's operation is not compatible with the QPass service hours (see previous point); in that case, you can simply use the 'traditional' entrance at the security checkpoint.

What do I do if the available QPass times have run out?

If you do not find any time available, you can still go to the 'traditional' security checkpoint entrance; Aeroporti di Roma always guarantees its high standards of service.

I have completed the QPass booking but have not received the e-mail, what should I do?

Check your spam folder. If you did not actually receive the e-mail, a simple technical problem may have occurred: in that case, make a new booking and - if possible - send us a report on the site in the Contact Us section so that we can improve the service.

Do I have to print the QR Code or can I display it on my device?

You can opt for either option, as long as the QR code is clearly readable and scannable with the security officer's device.

Do I have to show my ID or ticket/travel pass to enter?

The ticket/travel document is indispensable for access to the security checkpoint; however, it is not normally necessary to show the document when entering the security checkpoint.

What happens if I arrive at QPass at a different time than my appointment?

It is usually possible to use the slot up to 15 minutes before and after the booking time. If you find that you cannot meet this window, we advise you to change your appointment or make a new reservation. But be careful not to be too late, you might miss your flight!

If I go through security with QPass and then need to leave, how do I get back in?

No problem: simply book a new QPass appointment in the usual way or simply use the 'traditional' entrance at the security checkpoint.

How is my personal data handled?

Your personal data is handled in full compliance with European legislation. Please refer to the Privacy Policy.

I want to use QPass but the appointment times I want are not available, what should I do?

QPass ensures limited appointments available only during service operating hours and compatible with your flight. That is why we advise you to book your appointment as soon as possible in order to have the best possible choice.

I have arrived at the airport but I haven’t pre-booked the QPass service, can I still use QPass?

Of course! Reservations can be made at any time at www.adr.it/web/aeroporti-di-roma-en/qpass-reservation, subject to available appointment times.

How can I provide feedback on the QPass service?

Passengers who use the QPass can be selected in a survey sample and receive an e-mail with a survey regarding their satisfaction with the service. If you have not received it but would like to let us know your opinion, go to the Contact Us section.